IMPORTANT RESIDENT UPDATES REGARDING CORONAVIRUS (COVID-19)
Due to COVID-19 concerns, we’ve decided to adjust our policies further to keep our employees and residents safe. Please read this information thoroughly.
Clubhouse & Leasing Office: Until further notice, our offices will be closed. We are still able to take phone calls during normal business hours.
Resident Communication: Residents are encouraged to please communicate via phone, text, or email for work orders and any questions.
Package Acceptance: We are not accepting packages at this time. Carriers will be encouraged to deliver packages to your apartment door.
Fitness & Laundry Centers: Laundry facilities will remain open, however, the fitness center will be temporarily closed. We strongly encourage using hand sanitizer before and after use. Our team will be sanitizing doorknobs and we encourage you to sanitize laundry equipment before and after use.
Coffee/Snack Bar: Will be temporarily closed until further notice.
Maintenance Requests: We will only be addressing emergency maintenance issues at this time. However, we do still want you to continue submitting maintenance requests. Before addressing any maintenance concerns, we need to know if you are experiencing any symptoms, have tested positive for COVID-19, or have been around anyone who has been sick.
Social Distancing: For the health and safety of residents and employees, we ask that you please adhere to social distancing guidelines. Our Maintenance Teams will practice the same while completing maintenance requests in your apartment. Depending on the floor plan, they may ask you to step in the other room while completing the work.
We will continue to follow all recommendations from federal, state, and local health entities. Credible sources providing online references about preventing diseases such as the Coronavirus are:
Center for Disease Control https://www.cdc.gov/coronavirus/2019-nCoV/index.html
World Health Organization https://www.who.int/emergencies/diseases/novel-coronavirus-2019
Thank you for your cooperation. Please contact us via phone or email if you have questions or concerns.